WhatsApp team inbox for agencies
One dock.
Every conversation.
- Every enquiry.
- Every complaint.
- Every reorder.
- Every approval.
Your clients keep messaging your number. ConvoDock hands each chat to the teammate who looks after that client and shows you who replied. Nobody needs your phone.
Support
+1 (512) 555 …
- All caught upreplied
MBTR
Sales
+1 (737) 555 …
- Jake Morrisonunassigned
TR
Main
+1 (512) 555 …
- Summit Dental Group1h 12m
- Harbor & Pine Realty2h 40m
- Brooklyn Bagel Co.18m
ECRCSM
Emily replied in 4m
Waiting 48m, Megan
Assigned to Tyler Reed
Your clients all message your number. You can’t answer every one yourself, and your team can’t answer without your phone. ConvoDock hands each chat to the right person.
Hand each client to the person who does the work.
Assign each client’s chat to the teammate who looks after them. They reply straight away from their own login, and the client still sees your number. Every number you connect comes into the same shared inbox.
- Summit DentalGroup
- Harbor & Pine RealtyGroup
- Brooklyn Bagel Co.Direct
- Jake MorrisonNew enquiry
ConvoDock
- Emily CarterAccount manager
- Ryan CooperAccount manager
- Tyler ReedSales
- YouSee who replied
See who replied
Know who answered every client. Without the rounds.
No more asking around whether anyone got back to a client. It is in front of you.
- A name on every reply. Each message sent from ConvoDock shows which teammate sent it. Your client sees your number, as always.
- Replied, at a glance. The inbox shows who owns each chat and whether your team has replied.
- On the record. The Activity log keeps every message sent, with who sent it and when.
- Summit Dental GroupReplied
Can we move Friday’s shoot to 11?
Emily Carter
Yes, 11 works. I’ve moved it in the calendar.
- OwnerEmily Carter
- Replied10:09
- Activity logMessage sent
Your number stays yours
Share the chats. Not your phone.
Connect your number once, from your own phone, and it stays on your phone. Your team works from their own logins.
- Everyone signs in as themselves. No passing the phone around, no shared password.
- Only what they need. Choose which numbers each teammate sees, and limit agents to only the chats you give them. Your other chats stay with you.
- Customer numbers, hidden if you want. An agent can work a chat and see who it’s with, without ever seeing the customer’s phone number.
- Emily CarterAgent
What Emily can see
- NumbersMain
- ChatsOnly chats given
- Summit Dental GroupGiven
- Harbor & Pine RealtyGiven
- Customer phone numbersHidden
Your phone never leaves your pocket.
This is the product.
Not a mock-up.
A one-minute tour of the real app: connect a number, reply in a client group, assign a chat and see who did what.
Recorded in the real app. Names are illustrative.
From your phone to your whole team in an afternoon.
Connect your number
Scan once. Your number stays yours.
Open WhatsApp on the phone that holds the number and scan the code shown in your workspace. It takes about a minute per number.
Nothing is ported. The number stays on your phone.
- Main numberConnected
- Sales numberConnected
- Support numberConnecting
Bring conversations in
Every chat in one shared inbox.
One-to-one chats and client groups arrive in your shared inbox, across every number you connect. Older messages load from the phone when you need them.
Groups show who said what, with replies and reactions.
- Summit Dental GroupGroup
- Harbor & Pine RealtyGroup
- Jake MorrisonDirect
Invite your team
Give each person the right access.
Add account managers as agents, give a sub-admin one number, and keep admin for yourself. Viewers can read without sending.
People only see the numbers and chats you give them.
- Emily Carter joinedAgent
- Tyler Reed runs the Sales numberSub-admin
- Megan Brooks joinedViewer
Assign and manage
Hand each client to the right person.
Assign each chat to the person who handles that client, tag it, set a priority and leave internal notes the client never sees.
Unassigned chats stay red on the Waiting Board until someone takes them.
- Summit Dental Group to EmilyOwned
- Redwood Law GroupNote added
- Jake Morrisonunassigned
Respond together
Reply as a team, from one workspace.
Reply, send files and schedule messages from one place, and see who answered each client and when.
The Waiting Board updates as soon as someone replies.
- Emily replied10:09
- Megan scheduled Mon 10:00Queued
- Summit Dental GroupWaiting on client
Longest wait
1d 3h
Jake Morrison, unassigned
Waiting Board
Who is still waiting, and for how long.
If a client is still waiting on a reply, the Waiting Board shows it: how long they’ve waited, and whose reply it is.
- Every wait is timed. See how long each client has waited since their last message.
- Revives itself. “No reply needed” clears a chat until the client writes again.
- Owner visible. Unassigned is red for a reason.
- Jake Morrison1d 3h
Where this chat stands
- Last messageTue 11:31 AM
- Reply from your teamnone yet
- Ownerunassigned
Assign it and the board updates for everyone.
Pay for people, not messages.
Starter
One WhatsApp number for a small team.
₹999 / month
≈ $10 USD
- 1 WhatsApp number
- 2 billable users
- 2 GB storage
Growth
More numbers, more people, more storage.
₹2,999 / month
≈ $30 USD
- 3 WhatsApp numbers
- 7 billable users
- 10 GB storage
Scale
For bigger teams, once storage allows.
₹5,999 / month
≈ $60 USD
Coming soon
- 7 WhatsApp numbers
- 15 billable users
- 25 GB storage
Extra seat ₹399 ≈ $4 USD, extra number ₹699 ≈ $7 USD, per month on any plan. 7-day trial on Growth capacity, no card. Billed monthly in Indian rupees; USD figures are for reference at ₹100 ≈ $1.
Questions agencies ask.
Anything else? Email hello@convodock.app and a person will answer.
Do I have to give my team my phone or my WhatsApp login?
No. You connect your number once, from your own phone, and it stays there. Everyone you invite gets their own ConvoDock login and sees only the numbers you choose. You can also limit agents to only the chats you give them.
Can I see who replied to each client?
Yes. Every message sent from ConvoDock shows which teammate sent it, the inbox shows who owns each chat and whether it has been replied to, and the Activity log records every message sent, with who sent it and when.
Can several people use the same WhatsApp number?
Yes. Connect the number once and everyone you invite works in the same shared inbox, each with their own login. Every conversation can have an owner, so the team always knows who is replying. How this compares with the WhatsApp Business app.
Do I need the WhatsApp Business API?
No. You connect the WhatsApp numbers you already use by scanning a code shown in your workspace. It takes about a minute per number, nothing is ported, and the number stays on your phone.
How many WhatsApp numbers can I connect?
Starter includes one number and Growth includes three. You can add more numbers to any plan for ₹699 a month each.
Can I control what each person sees?
Yes. Give each person a role, choose which numbers they can see, and if you want, limit them to only the conversations you give them. Viewers can follow conversations without being able to send.
Do older messages come with the number?
Your existing chats appear as soon as a number is connected, and older messages load from the phone when you open a conversation and ask for them. The trial and Starter load the last 30 days; Growth loads as far back as the phone has.
Is there a free trial?
Yes. Every new workspace gets 7 days on Growth capacity: three numbers, seven people and 10 GB of storage. No card is needed.
Stop guessing who replied.
Set up in an afternoon. Free for 7 days. Connect your number, hand each client to the right person and see who replied before the day is out.